Job Description

An exciting opportunity has arisen for a Medical Receptionist/Administrator at Redlands Surgery Penarth.

The shifts will be fixed days and times but a flexible approach to the requirements of the surgery is essential. Please be aware that the successful applicant must be prepared to start work at 7.30 a.m and/or finish work at 6.30 p.m
We are looking for an enthusiastic, hard-working and reliable individual who has excellent communication, organisational and IT skills, ideally you will have previous experience of working in a GP surgery and using the clinical IT system Vision, however this is not essential as training will be provided for the right person.

The main components of the Receptionist/Administrator role are:

Opening/Closing of the Surgery

Telephone Call Handling

Booking and Cancelling Appointments

Front of House Reception Duties

Managing Patient, Doctor and Hospital queries.

Prescription Requests

Opening and Distributing Post

Using Microsoft office package

Communication via Docman, day book and E-mail

Communication with all hospital departments

Using the Clinical System Vision

Summarising patient records

Electronic Filing of results and reports

Scanning and Work-flowing of hospital letters

Other administrative duties associated with the role.

Our Practice team provides a friendly professional service to patients, visitors and staff. Our core values and behaviors are crucial to the successful running of a GP surgery where we strive for a culture of openness and honesty and where staff are listened to and where the needs of patients come first.

The role attracts an annual leave entitlement of 5 Weeks plus a pro rata allocation of Public/Bank Holidays. We are also able to offer membership of the NHS Pension Scheme.

Please apply with a CV and covering letter to:

Mrs Sharon Hall

Assistant Practice Manager

Redlands Surgery

Job Type: Part-time

Pay: From 12.21 per hour

Expected hours: No more than 25 per week

Benefits:

Company pension Sick pay
Schedule:

Day shift Monday to Friday
Work Location: In person