Job Description

We have an opportunity to join our fast paced dynamic Temporary staffing service. The successful applicant will provide an efficient service to the Medical Bank Office, ensuring that all enquiries and booking requests are processed in a timely and efficient manner.



The post holder will provide guidance and support to all temporary staff employed through Wye Valley Medical Bank and external agencies



The post holder will be responsible for booking of medical temporary staff including all grades and specialities to ensure that all shifts and staff booking information is entered accurately and timely into the data base.



To work as part of a team ensuring shifts are processed efficiently and within the given timescales and criteria.



Answer all telephone enquiries, taking and relaying messages in a polite and helpful manner, taking action as appropriate.



To liaise with all other external agencies as per departmental procedure and policy



To have full understanding of Trust agency agreements and the process required regarding the different levels of authorisation required for bank and agency bookings



Ensure that the medical bank staff bookings adhere to the departmental booking process



To provide departments with relevant information as required.



To deal with incoming mail.



To verify and process medical bank time sheets on a daily basis, by checking time sheet information and confirming accuracy using the systems/database.



To ensure locum/temporary medical staff are booked within agreed guidelines.



To undertake pre-employment checks at the point of booking for all agency locum bookings (GMC and HPAN checks)



To liaise with the Trusts temporary staffing partners and support the clinical teams to screen CVs and confirm/amend bookings as required. To ensure all new starters have a local induction which includes the correct allocation of IT system access



Ensure correct approvals in place (CV approval, rate approvals and schedule approvals)



Liaise with locum agencies, GM's, rota teams, execs regarding gaps and cost control



Maintain accurate finance records by populating and maintaining various spreadsheets



Produce weekly reports on spending



Follow DE model and work with a variety of stakeholders to ensure KPI's and deadlines are adhered to



Follow and apply trust policies within Temporary Staffing and medical bank bookings



Identify and isolate booking issues and propose and implement changes



Attend handovers and staffing meetings across the Trust



Organise meetings with the rota teams/GM's/admin leads to discuss bank and agency spent and how this can be reduced



Liaise with medical workforce agencies to try and source adequate cover while complying with employment law/trust policies and DE model and ensure that costs are being kept under control



Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.



Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.



We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.



More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.



We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman:

"The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."



Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.



For more information about the role and responsibilities please see the attached job description and person specification.