Job Description

Heart of Bath Medical Partnership are currently looking for a Full Time Receptionist to join our friendly team undertaking a range of duties including booking appointments and being the first point of contact for Patients both Face to Face and over the Telephone.

Main duties of the job

Ensure all patients and visitors at Reception are greeted professionally and politely. Answer incoming calls to the Surgery. Deal with queries and requests from patients and act as a liaison with the clinicians as necessary. Make/Cancel/Rearrange appointments via our clinical system. Support and assist Clinicians as required. Ensure up to date patient information is recorded. Give test results where appropriate. Action tasks set by Clinicians via the clinical system and email.
This job description is provided as an outline of key tasks and responsibilities and is not intended to be an exhaustive list.

A DBS check is required for this position.

Benefits Include;

25 Days plus bank holidays annual leave

Access NHS Pensions Scheme

Employee Assistance Programme

Cycle to Work Scheme

Due to high volume of responses received we will not be able to contact all applicants directly. If you have not heard from us within 2 weeks please consider your application as unsuccessful.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Job Type: Full-time

Pay: 12.25 per hour

Benefits:

Health & wellbeing programme
Schedule:

8 hour shift
Work Location: In person

Application deadline: 23/05/2025