Job Description

Essential Criteria

Receptionist Role

Full Time - 37.5 hours per week Monday - Friday - 8:30am - 12:45pm/1.45pm - 5pm

Salary will be reviewed upon successful completion of probationary period

A waiting list may be compiled for any similar posts that arise over the next 12 months

The successful candidates will have the following qualifications, skills & experience:

4 GCSEs (grade A-C) including English & Mathematics or equivalent or 3 years administration office experience gained within the last 5 years. Previous experience of IT use in the workplace. Minimum 6 months experience of dealing with members of the public (face to face and telephone). Excellent telephone manner. Ability to work as part of a team and on your own initiative. Ability to multi-task. Excellent communication and organisational skills. Flexibility to cover sickness and holidays if necessary.

Preferable criteria

Minimum 6 months experience in a medical environment, in particular a GP surgery.

We reserve the right to increase the minimum length of experience (public and/or medical environment) for short-listing purposes.

Please ensure your CV includes the length and type of experience in line with the essential/preferable criteria above. Failure to do so will result in your application not being successfully short-listed.

Core Responsibilities include but are not exhaustive;

General reception duties - greeting patients and professionals in person and on the telephone Making/cancelling appointments Organise prescriptions when authorised Co-ordinate patient appointments, hospital letters, prescription requests and information with the whole practice team Diary management Maintain a tidy reception desk, GP rooms and waiting areas Organising, filing, scanning and maintaining patient records Providing information regarding practice services Entries into patient's computer records as directed Liaising with pharmacists, nursing homes and other agencies Maintain prescription and equipment security. Any other relevant tasks allocated by the Practice Manager or Doctors.
Job Types: Full-time, Permanent

Pay: 12.50 per hour

Benefits:

Company pension Free parking
Ability to commute/relocate:

Belfast BT11 9EA: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have previous experience working in a medical environment? Do you have previous experience of IT in the work place? Do you have a minimum of 6 months experience working with the public (face to face and telephone)?
Education:

GCSE or equivalent (required)
Work Location: In person

Application deadline: 30/01/2026
Reference ID: Medical Receptionist 01/26