Job Description

Moorside Surgery is looking to appoint an enthusiastic, caring, experienced medical receptionist to join our friendly team.

We are a GP Training Practice based in Bradford West Yorkshire with a list size of approximately 900 patients based in purpose built surroundings.

Overall CQC rated good - outstanding for providing effective service.

The ideal candidate should possess an excellent telephone manner and customer skills and be able to work independently or as part of a team.

Main duties of the job

You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries.

You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working our clinical and administration teams.

Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.

This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality.

IT skills are essential, as you will be regularly creating searches, data input and monitoring our achievements and progress against national, local, and internal targets. You will also process prescription requests and provide a full administrative and service

Job Type: Part-time

Pay: 12.70 per hour

Expected hours: 25 per week

Benefits:

Company pension Employee discount Flexitime Free flu jabs Free parking Health & wellbeing programme On-site parking
Work Location: In person