Job Description

Job summary

We are looking for a motivated, enthusiastic, medical receptionist to join our reception team, due to a retirement. Contracted hours would be 26 hours per week - (set hours TBC between 8am and 6.30pm) plus the option of additional hours to cover staff absences.

Main duties of the job

Main duties are - meeting and greeting patients, booking patients in from triage, answering the telephone , processing prescription requests, registering new patients, deducting patients. The role includes a variety of admin tasks.

Job description

Principle responsibilities

Open and prepare the surgery for start of day

Work to reception protocols and procedures

Reception and routing of patients on arrival

Make appointments using the booking system either face to face or on the telephone

Book patients in from Patchs triage

Book requests for home visits

Process all requests for repeat prescriptions

Complete actions received on EMIS tasks, Docman and Lab Test Due report

Produce letters to send to patients using templates where required

Add registrations for new patients onto EMIS and update patient information

Run reports for home visits, contacts and deductions

Process payments from card/cash/cheques making necessary book entries

Distribute incoming mail and prepare outgoing mail and transport to post office

Action emails received in the reception mailbox

Maintain a tidy waiting room and reception area for incoming colleagues and replenish stocks in clinical rooms

Complete end of day checks

Qualifications

Essential criteria

GCSE in English and Maths Effective communication skills, both verbal and written

Desirable criteria

Experience of working in a health care setting Knowledge of EMIS and other IT systems

Job Type: Part-time

Pay: 12.21 per hour

Expected hours: 26 per week

Benefits:

Company pension Employee discount
Schedule:

Day shift Monday to Friday Overtime
Work Location: In person

Application deadline: 30/05/2025