Job Description

Job Title: Medical Receptionist / Clinical Assistant

Location:

Acorn Private Clinic, Penarth, Wales

Job Type:

Part-Time / Full-Time (Flexible Shifts)

Hours:

Between 8:45am to 7:00pm, Monday to Saturday (exact shifts to be confirmed)

To Apply:

Please email your CV and cover letter to

contact@acornprivateclinic.co.uk

. Shortlisted candidates will be contacted for an interview.

Job Summary:

We are looking for a proactive and personable Medical Receptionist / Chaperone to support the daily operations of our clinic in Penarth. This role involves front desk duties, patient communication, appointment handling, clerical support for clinical staff, and acting as a chaperone for patients during clinical appointments.

Main Duties:

Open and close the clinic following protocols Greet and assist patients in a professional, courteous manner Manage incoming calls, appointments, and visit requests Pass messages accurately and follow up on outstanding queries Liaise with clinical staff, healthcare providers, and patients Perform basic cleaning duties to maintain a tidy environment Chaperone patients during medical appointments and procedures when needed, ensuring their comfort and dignity Uphold patient confidentiality and clinic policies at all times Provide reception cover during staff absence as needed

What We're Looking For:

Excellent verbal and written communication skills Ability to multitask and stay organised Friendly, calm, and professional approach to patients and colleagues Flexible with working patterns Previous experience in a reception or healthcare setting is desirable Understanding of patient dignity and the supportive role of a chaperone is a plus
Job Type: Part-time

Pay: From 12.50 per hour

Benefits:

Company events Company pension Employee discount UK visa sponsorship
Experience:

Medical Receptionist: 1 year (preferred)
Work Location: In person