Job Description

Medical Receptionist (Crewe)

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Summary

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We are seeking a dedicated and compassionate Medical Receptionist to join our healthcare team in Crewe. This role is pivotal in ensuring the smooth operation of our medical facility by providing exceptional customer service and administrative support. The Medical Receptionist serves as the first point of contact for patients, playing a crucial role in managing patient flow and maintaining a welcoming environment. This position is ideal for individuals with a passion for healthcare and a commitment to delivering high-quality service.

Responsibilities

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Greet and assist patients and visitors in a courteous and professional manner. Manage patient appointments, including scheduling, rescheduling, and cancellations. Maintain patient records and ensure confidentiality in accordance with healthcare regulations. Answer and direct telephone calls, providing information and assistance as needed. Coordinate with medical staff to ensure efficient patient flow and timely service. Perform administrative tasks such as filing, data entry, and managing correspondence. Uphold infection control standards and ensure a clean and safe reception area. Provide compassionate support to patients and address any concerns or inquiries.

Benefits

Free on-site staff parking Friends and family discount Employer pension scheme Employee perks scheme Monthly bonus and incentives * Overtime available from time-to-time