Job Description

The Role:

Receptionist which will include greeting patients, answering telephones and all reception administrative tasks. Telephone call targets, we receive over 400 calls per day

28hrs

per week Permanent Working at both at Cwmbran Village Surgery and our branch at Llanyravon Surgery. Hours: MONDAY: 2-6.30pm TUES: 2-6.30pm WED: 8am-5pm THURS: 1.30-6.30pm FRIDAY: 1.30-6.30pm

Specifications:

Previous Medical Reception experience is welcome but telephonist/reception/front desk customer service experience is essential. People Person IT skills, including databases & Microsoft Office Package, including outlook & word are essential A kind nature and an ability to communicate effectively with our patients is an essential part of the role. Excellent communication skills Be professional at all times Flexibility to adapt to all aspects of the role. Previous experience and knowledge of Vision/EMIS Clinical Software would be advantageous but not essential, as full training will be given. The ability to work under pressure when necessary is essential. Will need to be forward thinking, able to make decisions and refer to set protocols.

Application Details:

Further occupational training will be provided as part of our induction period. Shortlisted candidates are required to be available via email as there will be a short turnaround of interviews. We reserve the right to withdraw this vacancy at any time Please do not apply if any of the conditions stated within this advert are not suitable. No previous applicants to apply.
Job Type: Permanent

Pay: 12.21-13.20 per hour

Expected hours: 28 per week

Benefits:

Additional leave Company events Company pension Enhanced maternity leave Enhanced paternity leave Free flu jabs Free parking Health & wellbeing programme Sick pay
Experience:

IT: 2 years (required) Front desk: 2 years (required) Call Handling: 2 years (required) NHS working: 1 year (preferred) GP surgery: 1 year (preferred)
Work Location: In person