Medical Receptionist

Eastleigh, ENG, GB, United Kingdom

Job Description

Are you a team player who likes working in a fast paced friendly supportive environment. If so please read on...

We are looking for a capable, enthusiastic and committed Healthcare Coordinators for 20 hours per week with excellent communication/ interpersonal skills. The role will include answering phones, navigating patients to the correct service/appointments, manning front desk, scanning, prescriptions and other administrative tasks requested by the GP's. Ideally we would ideally like someone who has worked as a in a GP Practice before & has used the clinical software EMIS Web, but we would consider anyone as training will be given.

We have a main and branch GP practice in the heart of Chandlers Ford, which supports 16,000+ patients and we pride ourselves on our professional and caring approach to supporting our patients and the local community.

The other duties of a HealthCare Coordinator include- receiving, assisting and directing patients in accessing the appropriate service or healthcare in a professional, courteous, efficient and effective way. Providing general assistance to the Practice team and projecting a positive and friendly image to patients and other visitors, either in person or via the telephone.

Main duties of the job



To provide a high quality, professional reception service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional manner. To ensure that enquiries from patients are efficiently and courteously handled.

The ideal candidates will:

Have excellent customer care skills and compassion for others Be able to deal with anxious and demanding patients Possess excellent IT skills and a willingness to learn Demonstrate flexibility in hours to support the team Be capable of prioritising tasks and remaining calm under pressure Work to a high professional standard and avoid mistakes Have excellent communication skills to liaise with patients and colleagues Opportunities for progression lead to permanent Employment Extra hours are required to cover holiday and sickness.
Previous experience within Primary Care is an advantage, but not essential as training will be given.

Job Types: Part-time, Contract, Permanent

Pay: 12.21 per hour

Expected hours: 20 per week

Schedule:

Day shift Monday to Friday Overtime Weekend availability
Experience:

Medical Receptionist: 1 year (preferred)
Work Location: In person

Application deadline: 31/05/2025
Reference ID: Receptionist ID 1
Expected start date: 01/07/2025

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Job Detail

  • Job Id
    JD3101245
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Eastleigh, ENG, GB, United Kingdom
  • Education
    Not mentioned