We are seeking a dedicated and organised Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our medical facility and enhancing the patient experience.
Responsibilities
Greet patients warmly and assist them with the check-in process.
Schedule appointments and manage the appointment calendar effectively.
Handle incoming calls, directing them to the appropriate department or personnel.
Maintain accurate patient records and ensure confidentiality at all times.
Process patient registrations and insurance information accurately.
Assist with billing inquiries and coordinate with insurance providers as needed.
Manage office supplies and ensure the reception area is tidy and welcoming.
Collaborate with medical staff to support patient care initiatives.
Skills
Strong administrative skills with a keen attention to detail.
Proficiency in office software, including word processing and spreadsheet applications.
Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
Ability to multitask in a fast-paced environment while maintaining professionalism.
Strong organisational skills to manage appointments and patient records efficiently.
Previous experience in a medical or healthcare setting is advantageous but not essential.
If you are passionate about providing excellent service in a healthcare environment and possess the necessary skills, we encourage you to apply for this rewarding position as a Medical Receptionist.