Job Description

Job Overview

We are seeking a professional and organised Medical Receptionist to join our healthcare team at The Stockbridge Clinic. The successful candidate will act as the first point of contact for patients, providing excellent customer service and administrative support. This role offers an opportunity to work in a dynamic medical environment, ensuring smooth daily operations and fostering positive patient experiences. Prior office or administrative experience is preferred, along with a friendly demeanour and strong organisational skills.

Responsibilities

Greet patients warmly and professionally upon arrival and departure Manage appointment scheduling, cancellations, and rescheduling efficiently Answer incoming calls promptly and direct enquiries appropriately Maintain accurate patient records and update information as needed Handle administrative tasks such as filing, data entry, and processing paperwork Assist with billing procedures Ensure the reception area remains tidy, welcoming, and well-stocked Support the medical team with various clerical duties to facilitate clinic operations

Requirements

Proven office or administrative experience is highly desirable Excellent organisational skills with attention to detail Excellent English language skills Strong communication skills, both verbal and written Ability to handle multiple tasks efficiently in a fast-paced environment Friendly, approachable manner with a professional attitude Proficiency in standard office software (e.g., MS Office) Ability to work flexibly within scheduled hours and adapt to changing priorities

Benefits

Supportive career progression Holiday pay Private medical insurance High hourly rate Heavily discounted medical treatments Staff parties and event trips
This role is an excellent opportunity for individuals seeking to develop their career within the healthcare sector while contributing to high-quality patient care.

Job Type: Part-time

Pay: 15,580.68-26,515.35 per year

Expected hours: 24 per week

Benefits:

Company pension Employee discount Private medical insurance Sick pay
Ability to commute/relocate:

Edinburgh EH4 1LL: reliably commute or plan to relocate before starting work (required)
Experience:

receptionist: 1 year (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person