Job Description

Job Overview

We are seeking a dedicated and organised Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is vital in ensuring the smooth operation of our medical practice and enhancing the patient experience.

Responsibilities

Greet patients warmly and assist them with the check-in process. Manage appointment scheduling, confirmations, and cancellations. Answer phone calls promptly and handle inquiries regarding services and procedures. Maintain accurate patient records and update information as required. Process patient registrations and ensure compliance with data protection regulations. Coordinate with medical staff to facilitate smooth patient flow within the practice. Handle billing inquiries and assist with insurance verification processes. Keep the reception area tidy and organised, ensuring a welcoming environment for patients.

Experience

Previous experience in an administrative or office role, preferably within a healthcare setting, is advantageous. Strong organisational skills with attention to detail to manage multiple tasks effectively. Excellent communication skills, both verbal and written, to interact professionally with patients and staff. Proficiency in using office equipment and software applications relevant to medical reception duties. A compassionate approach towards patient care, demonstrating empathy and understanding in all interactions.
If you are passionate about contributing to a positive healthcare environment and possess the necessary skills, we encourage you to apply for this rewarding position as a Medical Receptionist.

Job Type: Part-time

Pay: From 27,007.00 per year

Benefits:

Company pension
Work Location: In person