Job Description

We are seeking a skilled and organised Medical Receptionist to join our busy, friendly team within Parkhill Medical Practice where we have 12000 patients registered. As a Medical Receptionist, you will be responsible for providing administrative support and ensuring the smooth operation of our busy GP Practice. Your attention to detail and excellent communication skills will contribute to the overall efficiency of our practice.

Hours required (16 hours per week)

Tues- 900-1400

Thurs- 800-1400

Fri- 1300-1800

Responsibilities:

- Liaise with patients as well as others such as pharmacies, care homes, secondary care teams
- Scheduling appointments and managing the appointment calendar for patients
- Answer phone calls, taking messages, and directing enquiries to the appropriate staff members. Contacting patients with results and further information when required.

- Recording patient samples and processing for collection for sending to laboratory
- Collecting payments for services
- Maintain strict patient confidentiality at all times

Skills and experience: what we are looking for

- Previous experience working in a medical office or healthcare setting is highly desirable but not essential as training will be given
- Proficient in using technology as we use a number of difficult systems in practice with a strong desire to learn
- Strong organisational skills with the ability to multitask effectively (essential)
- Excellent verbal and written communication skills (essential)
- Knowledge of medical terminology and procedures is highly desirable but not essential
- Ability to maintain a calm and professional demeanor in difficult situations (essential)
- Administrative skills: Ability to handle various administrative tasks such as scheduling appointments, managing calendars, and maintaining patient records.
- Office skills: Proficiency in using office equipment such as computers, printers and scanners. Familiarity with Microsoft Office Suite (Word, Excel, Outlook) is preferred.

Full job description available on request.

Job Types: Part-time, Permanent

Expected hours: 15 per week

Application question(s):

Are you able to work the advertised days and hours?
Work Location: In person