Job Description

At The Fertility Home, we are thrilled to present an exceptional opportunity for you to join a pioneering team that seamlessly blends cutting-edge technology with holistic principles. This is a rare chance that doesn't come around often in Wales, so getting onboard early is your key to an extraordinary journey.

Join us at The Fertility Home, where you'll embark on a remarkable career path that combines innovation and compassion. You'll have the opportunity to make a profound impact on the lives of those aspiring to start families while nurturing your own well-being. We don't just see our team members as colleagues; we consider them part of our family. Explore our career opportunities today and be part of a warm, supportive, and transformative community in the beautiful landscape of Bridgend.

It is desirable to have previous experience in a fertility background and the softwares and systems used however it is not essential and training will be provided.

Responsibilities:
- Greet and check-in patients as they arrive at the medical office
- Answer phone calls and schedule appointments for patients
- Verify patient insurance information and collect necessary co-pays or fees
- Maintain patient records and update information as needed
- Assist with administrative tasks such as filing, printing and scanning documents
- Ensure the waiting area is clean and organized
- Provide excellent customer service to patients and address any inquiries or concerns

Skills:
- Strong administrative skills with proficiency in office software
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in data entry and record keeping
- Professional demeanor and ability to maintain patient confidentiality
- Strong organizational skills to manage patient appointments and records effectively

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.

Job Types: Full-time, Part-time, Permanent

Expected hours: 37.5 per week

Benefits:

Company pension Discounted or free food Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Private medical insurance
Experience:

Medical Receptionist: 2 years (preferred)
Work Location: In person