Job Description

Company Overview

The Broomhill Practice is a well-established general practice located in the heart of Glasgow Westend. We are committed to providing high-quality healthcare services to our community and fostering a supportive environment for both patients and staff. Our team values excellence, innovation, and compassionate care.

Summary

We are seeking a dedicated Medical Receptionist to join our friendly team at The Broomhill Practice in Broomhill. In this role, you will be the first point of contact for patients and play a vital part in ensuring smooth daily operations. Your contribution will help us maintain our high standards of patient satisfaction and quality care. Good IT and interpersonal skills are essential and EMIS experience is preferred but training can be provided. The hours required 17hrs (Mon 08:00am-16:00pm and Tue 8:00am-18:00pm). Flexibility is required to cover holidays, sickness etc.

The preferred candidates will be required to undergo vetting through the Enhanced disclosure scheme.

Responsibilities

Greet and assist patients both in person and over the phone with professionalism and empathy. Manage appointment scheduling using advanced IT systems such as EMIS. Handle administrative tasks including filing, data entry, and maintaining patient records. Support the clinical team with administrative duties as needed. Ensure the confidentiality and security of patient information. Coordinate with community staff such as District Nurses and Pharmacy Advisers. Maintain a welcoming environment that reflects our practice's values of excellence and support.

Qualifications

Proven office or administrative experience, preferably within a healthcare setting. Excellent communication skills and a friendly demeanor. Strong organizational skills with attention to detail. Ability to handle sensitive information with discretion. Proficiency in using IT systems such as EMIS or similar software is advantageous. Prior experience in a busy reception environment is preferred.

Call-To-Action

If you are passionate about delivering outstanding patient service and want to be part of a dedicated healthcare team, we encourage you to apply now. Join us at The Broomhill Practice and make a meaningful difference in our community.

Job Type: Part-time

Pay: From 13.38 per hour

Expected hours: 17 per week

Ability to commute/relocate:

Glasgow G11 7AD: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 28/11/2025
Reference ID: Broomhill28.11.25