Job Description

Job Summary

We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be responsible for providing exceptional front-desk support, ensuring smooth patient flow, and maintaining efficient administrative operations within the practice. This role offers an excellent opportunity for individuals with office and administrative experience to contribute to a caring and patient-focused environment.

Duties

Greet patients warmly and professionally upon arrival, creating a welcoming atmosphere Manage appointment scheduling, cancellations, and reminders using practice software Answer incoming calls promptly and courteously, directing enquiries appropriately Maintain accurate patient records and update information as necessary Handle administrative tasks such as electronic filing, photocopying Collect and process payments in accordance with practice procedures Ensure the reception area remains tidy, organised, and welcoming at all times Adhere to confidentiality protocols and data protection regulations

Qualifications

Previous office experience is essential, ideally within a healthcare or similar environment Reception experience demonstrating organisational skills and attention to detail is highly desirable Excellent communication skills, both written and verbal Proficiency in using office software such as Microsoft Office Suite or equivalent Ability to remain calm under pressure and handle multiple tasks efficiently Friendly demeanour with a professional attitude towards patients and colleagues Organised approach with strong time-management skills
This position is ideal for individuals seeking a rewarding role in healthcare administration, offering opportunities for professional growth within a supportive team environment.

Job Type: Part-time

Pay: 12.77 per hour

Expected hours: 25.5 per week

Work Location: In person