Job Description

Overview

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our medical practice and enhancing patient experience.

Duties

Greet patients warmly upon arrival and assist them with the check-in process. Answer phone calls promptly, addressing inquiries and scheduling appointments as needed. Maintain patient records accurately and ensure confidentiality in compliance with data protection regulations. Process patient forms and insurance information, verifying eligibility and coverage. Coordinate with medical staff to facilitate patient flow and manage appointment schedules effectively. Handle billing inquiries and assist patients with payment processes. Maintain a clean and organised reception area, ensuring all materials are stocked and accessible. Assist in other administrative tasks as required to support the overall function of the practice.

Experience

Previous experience within a health care office setting is preferred. Strong organisational skills with attention to detail to manage multiple tasks efficiently. Excellent communication skills, both verbal and written, to interact effectively with patients and colleagues. Proficient in using office equipment and computer systems. A compassionate approach towards patient care, demonstrating empathy and professionalism at all times.
If you are looking for a rewarding opportunity to contribute to patient care while utilising your administrative skills, we encourage you to apply for this essential role within our team.

Job Type: Full-time

Pay: 12.40 per hour

Expected hours: 37.5 per week

Schedule:

Monday to Friday
Work Location: In person

Application deadline: 10/04/2025
Reference ID: Larne Medical Practice Medical Receptionist