Job Description

Hospital Receptionist & Patient Care Administrator

Location:

Leeds Private Hospital, North Leeds

Job Type:

Full-Time, Permanent

About Us

Leeds Private Hospital is a modern, purpose-built in-patient hospital situated within a stunning Grade II listed building, set on 3 acres of land in North Leeds. We are an independent, CQC-registered surgical and diagnostic centre committed to clinical excellence and patient-centered care.
Our hospital environment is:

Professional yet relaxed Patient-focused Equipped with state-of-the-art medical facilities Easily accessible via public transport with free car and bike parking available onsite

Role Summary

We are currently seeking a professional and compassionate

Hospital Receptionist/ Patient Care Administrator

to join our front-of-house and administrative team. This is a dual role that combines front desk reception duties with patient-facing care coordination and administrative support.

As the first point of contact for our patients, your role is vital in ensuring a seamless and supportive experience throughout their clinical journey. You will also be responsible for supporting the medical and management team with secretarial and operational tasks.

Key Responsibilities

Greet patients and visitors in a warm, professional manner Answer incoming calls and respond to enquiries via phone, email, and written correspondence Schedule and manage appointments, consultations, and surgical bookings Maintain clinician diaries and hospital timetables Handle patient admissions, discharges, and coordination of pre-operative paperwork Provide secretarial support including taking minutes, typing reports, and managing internal communications Coordinate meetings, events, and clinical reviews Liaise with consultants, patients, nursing teams, and external healthcare partners Maintain strict confidentiality and uphold data protection standards Ensure the reception area and patient waiting spaces are presentable and welcoming at all times

What We're Looking For

Minimum 2 years' experience in a receptionist or administrative role (healthcare experience preferred) Outstanding attention to detail and organisation Excellent verbal and written communication skills High level of professionalism and emotional intelligence Proficient with Microsoft Office (Word, Excel, Outlook) and booking systems Ability to work efficiently under pressure and prioritise multiple tasks Friendly, approachable, and patient-focused attitude

Why Join Us?

At Leeds Private Hospital, we foster a positive, collaborative working environment where every team member plays a vital role in shaping patient experiences and outcomes. As part of a growing and respected independent hospital, you will have the opportunity to develop professionally in a supportive and rewarding setting.

Job Types: Full-time, Permanent

Pay: 23,000.00-27,000.00 per year

Additional pay:

Bonus scheme Yearly bonus
Benefits:

Company pension Employee discount On-site parking
Schedule:

10 hour shift 8 hour shift Day shift Holidays Monday to Friday No weekends Overtime
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 11/07/2025