Job Description

Overview

We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing exceptional customer service and ensuring the smooth operation of the reception area. This role offers an excellent opportunity for individuals with office and administrative experience to contribute to a busy medical practice. The position is paid and suitable for candidates who are committed to maintaining a welcoming and efficient environment for patients and staff alike.

Responsibilities

Greet patients warmly and manage patient check-in and check-out processes efficiently Schedule appointments and manage the appointment calendar using practice management software Answer incoming calls, respond to patient enquiries, and direct calls appropriately Maintain accurate patient records, update personal information, and ensure confidentiality at all times Process payments, insurance claims, and handle billing procedures accurately Assist with administrative tasks such as filing, faxing, photocopying, and managing correspondence Ensure the reception area remains tidy, welcoming, and well-stocked with necessary supplies Support other administrative duties as required to facilitate smooth clinic operations

Qualifications

Previous office experience or administrative experience is highly desirable Excellent organisational skills with attention to detail Strong communication skills, both written and verbal Ability to remain calm under pressure and provide compassionate customer service Proficient in the use of office software and practice management systems Professional demeanour with a friendly attitude towards patients and colleagues Ability to work efficiently as part of a team in a fast-paced environment
This role is ideal for motivated individuals seeking to utilise their administrative skills within a healthcare setting. The position is paid and offers an engaging work environment dedicated to patient care excellence.

Job Type: Fixed term contract
Contract length: 6 months

Pay: 12.21 per hour

Expected hours: 30 per week

Work Location: In person