Job Description

Job Summary

We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth administrative operations within the practice. This role offers an opportunity to work in a supportive environment where attention to detail and compassionate communication are highly valued. The position is paid and suitable for individuals with prior office or administrative experience looking to contribute to patient care.

Responsibilities

Greet patients warmly and efficiently, creating a welcoming environment Manage appointment scheduling, cancellations, and rescheduling using practice management software Answer incoming calls promptly and professionally, directing queries appropriately Maintain accurate patient records and update information as needed Handle administrative tasks such as filing, data entry, and processing correspondence Collect and verify patient information, including insurance details and personal data Ensure the reception area remains tidy and organised at all times Assist with billing procedures and processing payments when required Support other administrative duties as directed by the practice manager or healthcare professionals

Qualifications

Previous office or administrative experience is preferred, ideally within a healthcare setting Excellent organisational skills with attention to detail Strong communication skills, both written and verbal Proficiency in using office software such as MS Office (Word, Excel) and practice management systems Ability to remain calm under pressure and handle sensitive patient information discreetly Friendly, professional demeanour with a customer-focused approach Ability to work effectively as part of a team in a busy environment
This role provides an excellent opportunity for motivated individuals seeking to develop their career within healthcare administration. Candidates should demonstrate professionalism, organisational ability, and a genuine desire to support patient care.

Job Types: Part-time, Temporary

Pay: 12.50 per hour

Expected hours: 20 per week

Benefits:

Company pension
Experience:

Receptionist : 1 year (required)
Work Location: In person