Job Description

Hours required

22-25 hours

Job Overview

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong organisational skills and the ability to multitask in a fast-paced environment, ensuring that all patient interactions are handled with care and professionalism.

Responsibilities

Greet patients warmly and assist them with the check-in process. Manage appointment scheduling, confirmations, and cancellations. Answer phone calls and respond to patient inquiries promptly. Maintain accurate patient records and ensure confidentiality is upheld. Process patient registrations and update information as necessary. Coordinate with medical staff to ensure smooth operations within the practice. Handle billing and insurance claims, ensuring all procedures are followed correctly. Assist in maintaining a clean and organised reception area.

Skills

Strong administrative skills with experience in office management preferred. Excellent communication skills, both verbal and written. Proficient in using office equipment such as computers, printers, and telephones. Ability to handle sensitive information with discretion and confidentiality. Strong attention to detail and organisational abilities. Ability to work effectively under pressure while maintaining a positive attitude. Familiarity with medical terminology is advantageous but not essential.
If you are passionate about providing excellent patient care and possess the necessary skills, we encourage you to apply for this rewarding position as a Medical Receptionist.

Job Type: Fixed term contract
Contract length: 12 months

Pay: 12.31 per hour

Benefits:

Company pension Employee discount On-site parking
Work Location: In person