Welcoming and registering patients attending the surgery
Managing appointment bookings, cancellations, and patient enquiries via phone and in-person
Processing prescriptions, referrals, and clinical correspondence accurately
Maintaining patient confidentiality and data protection standards (GDPR)
Collaborating closely with clinicians and administrative teams to support practice needs
Scanning of documents.
Person Specification
Experience in a healthcare or customer service role is essential
Excellent communication skills with a polite and friendly approach
Ability to manage multiple tasks efficiently in a busy environment
Proficient with IT systems; experience with EMIS Web is an advantage
Commitment to confidentiality and patient care
What We Offer
Free access to the Employee Assistance Programme (Highest number of Allied Health Care Professionals in the UK)
Ongoing training and career development opportunities
Supportive working environment within a dedicated team
Access to NHS pension scheme
Convenient location with secure parking facilities
Practice Uniform
Please note that the hours and work pattern for this job are fixed as follows:
20 hours part time contract
Working pattern is Monday, Tuesday, Thursday & Friday from 1:30pm to 6:30pm.
Please note that if you are not able to do the above days/times then please do not apply.
Job Type: Part-time
Pay: 12.21-12.50 per hour
Benefits:
Company pension
Free flu jabs
Health & wellbeing programme
On-site parking
Application question(s):
Are you able to work Monday, Tuesday, Thursday and Friday from 1:30pm to 6:30pm?
Are you happy with a part time 20 hour contract?
Work Location: In person
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