Job Description

Job Summary

We are seeking a friendly and organised Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the front desk. This role offers an opportunity to work in a professional environment where attention to detail and compassionate communication are highly valued. The position is paid and suitable for individuals with a keen interest in healthcare administration.

Duties

Greet patients warmly and professionally upon arrival Manage appointment scheduling and cancellations efficiently Answer phone calls, respond to enquiries, and direct calls appropriately Maintain accurate patient records and update information as needed Process patient check-ins and check-outs with attention to detail Handle administrative tasks such as filing, data entry, and correspondence Assist with billing procedures and insurance documentation Ensure the reception area remains tidy, welcoming, and well-stocked Support other administrative staff as required to ensure clinic operations run smoothly

Qualifications

Previous office or administrative experience is desirable Strong organisational skills with the ability to multitask effectively Excellent communication skills, both written and verbal Proficiency in basic computer applications such as MS Office or similar programmes Friendly, professional demeanour with a caring attitude towards patients Ability to work efficiently under pressure in a busy environment Knowledge of healthcare procedures or experience in a medical setting is a plus but not essential
This role is ideal for motivated individuals seeking to develop their career within healthcare administration while contributing positively to patient care.

Job Type: Part-time

Pay: 12.75 per hour

Expected hours: 20 per week

Work Location: In person