The Hopetoun Practice is a GP Practice committed to providing comprehensive healthcare services to the community. We value compassionate patient care, teamwork, and professional excellence in a supportive environment.
Summary
We are seeking a Medical Receptionist to join our team at The Hopetoun Practice in Edinburgh City Centre. This vital role supports our mission to deliver exceptional patient experiences through efficient administrative and front-desk operations. Join us in making a positive impact on community health.
Responsibilities
Greet and assist patients with professionalism and empathy.
Manage appointment scheduling and patient records.
Handle phone inquiries and direct calls appropriately.
Support billing and administrative tasks to ensure smooth clinic operations.
Maintain confidentiality of patient information.
Collaborate with healthcare professionals to facilitate effective communication.
Ensure the reception area is tidy and welcoming.
Qualifications
Proven experience in office or administrative roles, preferably within a healthcare setting.
Excellent communication and organizational skills.
Ability to handle multiple tasks efficiently under pressure.
Proficiency with office software and appointment management systems.
Friendly, professional demeanor with a focus on patient service.
Prior experience in medical reception is advantageous but not essential.
The working pattern for this post is Monday to Friday, 12pm to 6pm but must be flexible to cover shifts between the hours of 8am and 6pm when required. GP medical reception experience is preferred, but not essential as full training will be given. 6 weeks annual leave plus 8 PH.
Job Type: Part-time
Pay: From 19,529.59 per year
Expected hours: 30 per week
Work authorisation:
United Kingdom (required)
Work Location: In person
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