Job Description

Job Title:

Medical Receptionist (Temporary, Full-Time)

Location:

South Shields, Tyne and Wear

Salary:

16 per hour

Employment Type:

Temporary (Full-Time)

Hours:

8:00 AM - 6:00 PM, Monday to Friday

About the Role

We are seeking an experienced and professional Medical Receptionist to join a busy GP surgery in South Shields on a temporary full-time basis. This is an excellent opportunity to provide essential administrative and front-of-house support in a fast-paced primary care environment. The role is expected to last for an initial period (with potential for extension based on practice needs).

Key Responsibilities

Greet patients in a friendly and professional manner, managing the reception desk and waiting area. Handle incoming telephone calls, book/cancel appointments, and respond to patient queries efficiently. Register new patients, update records, and maintain accurate patient information using SystmOne (or similar clinical systems). Process prescriptions, scan documents, and manage incoming/outgoing post and referrals. Ensure compliance with confidentiality, data protection (GDPR), and practice policies at all times. Support clinical staff with administrative tasks, including recall systems and health promotion displays. Manage room bookings, stock checks for stationery/consumables, and general office duties.
Essential Requirements

Previous experience as a Medical Receptionist within a GP surgery or primary care setting (minimum 6 months). Proficiency in SystmOne, EMIS, or equivalent clinical systems. Excellent communication and customer service skills, with the ability to remain calm under pressure. Strong IT skills, including Microsoft Office and accurate data entry. Understanding of medical terminology, NHS processes, and patient confidentiality. Right to work in the UK and satisfactory DBS check (we can assist with this).
Desirable Skills

Experience handling repeat prescriptions and Choose & Book referrals. Knowledge of QOF, CQC standards, and infection control protocols.
What We Offer

Competitive pay rate of 16 per hour. Weekly pay via PAYE. On-site training and support from the practice team. Opportunity to gain further NHS experience in a supportive environment.
Job Type: Full-time

Pay: 16.00-16.50 per hour

Expected hours: 37.5 per week

Work Location: In person