Job Description

We are looking for an experienced medical receptionist to work in a very busy GP surgery in Stockport. We are a friendly surgery with a large reception team and hope to add to team as soon as possible.

We are looking for an enthusiastic, reliable person to join our friendly well established team bringing skills which will enhance the patient experience at the practice.

You will be the first point of contact for the patients with the Practice, and your main duties will include:

Answering telephone calls politely and effectively Receiving patients at the reception desk in a n efficient and courteous manner Liaising with the clinical team Making appointments on the computer system - EMIS Completing workflow tasks Dealing with patient requests & queries Chaperone duties where required. Some general admin
The hours of work are 16 per week over 3 days to include 2 late finishes. Regular overtime required to cover staff absence.

You must have relevant experience in a medical practice, be IT literate and have a knowledge of EMIS and Docman. It is a busy, ever changing environment and the successful candidate must be flexible and able to adapt easily to changes. You must be able to work under pressure , be confident using the phone and be able to deal with people who may be angry or upset.

Training and uniform will be provided.

Job Types: Part-time, Permanent

Pay: 12.21 per hour

Benefits:

Company pension
Experience:

Medical Receptionist: 2 years (required)
Work Location: In person