Job Description

Job Overview

We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth administrative operations within the practice. This role offers an opportunity to work in a supportive environment where your organisational skills and attention to detail will be highly valued.

Duties

Greet patients warmly and professionally upon arrival, creating a welcoming environment Manage appointment scheduling and coordinate patient flow efficiently Answer incoming phone calls, respond to enquiries, and direct calls appropriately Maintain accurate patient records and update information as required Process patient registrations, cancellations, and follow-up appointments Handle administrative tasks such as filing, photocopying, and data entry Liaise with healthcare professionals and other staff to ensure seamless communication Ensure the reception area remains tidy and well-stocked with necessary supplies

Requirements

Proven office experience, preferably within a healthcare setting Strong administrative skills with excellent organisational abilities Exceptional communication skills, both written and verbal Ability to handle sensitive information with confidentiality and discretion Proficiency in using office software and electronic health record systems Friendly, professional demeanour with a patient-centred approach Ability to work efficiently under pressure whilst maintaining attention to detail
This role is ideal for individuals who are proactive, reliable, and eager to contribute positively to a busy medical practice. Prior experience in an administrative or office environment is highly desirable.

Pay: 12.21-13.64 per hour

Expected hours: No less than 16 per week

Benefits:

Free parking
Work Location: In person