The Lambert Medical Centre is seeking to recruit a dynamic, enthusiastic and hard-working Medical Receptionist to join our friendly and supportive practice team.
The successful candidate will join the Reception Team and provide an exceptional standard of patient facing service to our patients.
Main Duties
Receiving incoming calls ensuring all are answered promptly and courteously
Booking patient appointments with various clinicians
Patient facing and greeting patients as they come into the surgery and dealing with queries/requests.
Performing care navigation to additional services supporting the practice
Aiding patients and the practice team with a positive and friendly manner
Contact patients when required and completing patient related tasks
Working within the team to ensure smooth running of the reception
We are looking for an individual who:
Possesses a good standard of general education
Understands the role of a General Practice
Has experience of working in a busy, fast paced environment.
Is a team player but can also use own initiative.
Is computer literate and confident in the use of IT.
Has excellent communication and organisational skills, with the ability to work to a high standard, whilst under pressure
Has a positive 'can do' attitude and a desire to learn.
Is flexible and able to work extra/alternate shifts for holiday and sickness cover.
Experience of working in General Practice is not essential as in house training is provided.
Potential opportunities to progress and do more within your role.
This position is a permanent appointment with working days being Monday - Friday and shift patterns between the hours of 8am - 6.30pm
To apply for this role, please submit a current CV with covering letter.
Job Types: Part-time, Permanent
Pay: From 12.50 per hour
Expected hours: 20 - 30 per week
Benefits:
Company pension
Free flu jabs
Free parking
On-site parking
Work Location: In person
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