To provide an internal service for the timely, confidential and effective receipt of incoming phone calls, booking appointments, arranging home visits, dealing with general enquiries and transferring of calls.
Proven Customer Service Skills and a wide IT skill set is ESSENTIAL
To provide an internal service for the timely, confidential and accurate processing of incoming mail - post.
To provide an internal service for the timely, confidential and effective actioning of task messages including telephoning patients, medication tasks, pathology results, district nurse referrals, booking appointments and other telephone tasks.
To be responsible for providing an effective and timely service for the registration of new patients wishing to join the Practice
To provide an internal service for the timely, confidential and accurate movement of information between the surgery and its patients.eg printing off forms such as blood forms, sick notes, letters etc.
Other administrative duties that are required from time to time to support excellence in clinical service to the patient.
Driving License is ESSENTIAL as post holder will be required to work across 2 locations: Wetherby Surgery and Bramham Medical Centre.
Working Hours needed : Monday, Wednesday and Thursday 8am-6pm (30 minute unpaid lunch break)
Job Type: Part-time
Pay: From 12.21 per hour
Expected hours: 28.5 per week
Benefits:
Company pension
Free parking
On-site parking
Schedule:
Day shift
Monday to Friday
No weekends
Work Location: In person
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