Job Description

for Medical Receptionist/Administrator at The Hadleigh Practice

The successful candidate will be efficient, adaptable, discreet, multitask, able to work under pressure, always show a caring attitude and have the ability to deal with patients when they are unwell. As a member of the Practice team it is essential that reception staff are able to support their clinical and non-clinical colleagues. Flexibility and commitment to cover other reception staff during holidays or sick leave is essential.

We are looking for a friendly person to cover 23 and a half hours, based over 4 days working over the two practices.

Interviews dates will be offered upon successful application. If you are interested in joining our friendly team please send your CV and covering letter through Indeed.

Duties include, but are not limited to

Operating computerised appointment system as directed

Receiving and directing patients appropriately, including signposting to appropriate services

Handling telephone lines and dealing with general enquiries

Generating repeat prescriptions from the computer system, checking and filing them ready for collection

General maintenance of records and clinical system

Maintaining supplies in Reception and Doctors rooms

Perform administration tasks such as registering new patients and filling in forms where necessary

Handling messages between a multi-disciplinary team

Open and close the surgery when necessary

Communicating messages to patients

Attending in house and external training courses where appropriate

Handling petty cash

Be aware of the roles safeguarding responsibilities and ensure training in this area is always kept up to date.

Acting as a Chaperone for clinicians when required.

Personal specification:

Team player

Enthusiasm

Initiative

Common sense

Diplomacy & discretion and understanding of confidentiality

Flexibility to work at either Practice building and to cover holiday/sickness

Adaptable

Good multitasker

Deal with variations in workloads

Prioritise tasks when under pressure

Dedicated to improving patient care

Skills

Basic PC and IT skills (Systm1 knowledge is desirable)

Good communication skills

Good telephone skills

Job Types: Part-time, Permanent

Pay: 12.26 per hour

Benefits:

Company pension
Schedule:

Day shift
Ability to commute/relocate:

BH18 8EE: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person

Application deadline: 26/06/2025