Medical Receptionist/administrator

Glasgow, SCT, GB, United Kingdom

Job Description

Castlemilk Group Practice require a reliable and friendly administrative assistant/receptionist to join our well established and supportive team.

This position is flexible for 30-32 hours per week, over 5 days. The earliest start time is 8am and the latest finish time is 6pm with a rotational late night until 7:30pm on a Thursday. This works out as 1 in every 10 Thursday evenings you would be required to work.

The successful candidate will have excellent communication skills, be computer literate and have the ability to stay calm under pressure. Flexibility is also essential to cover holidays and sick leave.

The role includes, but is not limited to making appointments by phone and in person, processing prescriptions, processing mail, managing patient enquiries and signposting patients to other appropriate services. Therefore a basic knowledge of the NHS structure is essential.

Previous experience of Vision and Docman is desirable, but not essential as full training will be provided. For informal information please call our general enquiry line at the practice on 0141 531 8585 option 5 or to apply please email a copy of your CV to the Practice Manager, Louise Reynolds at louise.reynolds2@nhs.scot. If you have not been contacted within 1 week of the application closing date then you have not been selected for interview.

Summary



As a Medical Receptionist/Administrator, you will be essential in managing the front office operations of our healthcare facility. Reporting to the Office Manager, your role involves utilizing your core skills in office and administrative experience to ensure smooth patient interactions and efficient scheduling. Strong communication skills and computer literacy are vital as you handle patient inquiries, maintain records, and support the healthcare team. Your attention to detail and organizational abilities will contribute significantly to providing excellent patient care and enhancing the overall efficiency of our practice.

Job Types: Part-time, Permanent

Pay: From 12.66 per hour

Expected hours: 30 - 32 per week

Benefits:

Company pension Free parking Store discount
Schedule:

Day shift Holidays Monday to Friday No weekends Overtime
Experience:

GP surgery: 1 year (preferred)
Work Location: In person

Application deadline: 30/05/2025
Expected start date: 16/06/2025

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Job Detail

  • Job Id
    JD3113663
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Glasgow, SCT, GB, United Kingdom
  • Education
    Not mentioned