Job Description

Job post summary

Date posted:

05/09/2025

Pay:

12.21 per hour

Job description:

Penarth Healthcare Partnership - Reception Administration Team Vacancy

PHP is a busy GP Practice within the Penarth area, with a list size of approximately 16000 patients.

The practice consists of:

Clinical Team

6 GP Partners

5 Salaried GP's

2 Pharmacists

1 ANP

3 Practice Nurses

2 HCSW's

Administration Team

24 Administration Team

Management

Practice Manager

Assistant P.M

Overview

We are seeking a dedicated Medical Receptionist to join our healthcare facility in providing excellent patient care and administrative support. The ideal candidate will play a crucial role in ensuring the smooth operation of the reception area and contributing to the overall efficiency of the practice.

Responsibilities

- Greet patients and visitors in a professional and friendly manner
- Schedule appointments and manage the appointment diary efficiently
- Answer phone calls, emails, and inquiries promptly and direct them to the appropriate personnel
- Maintain patient records accurately and ensure confidentiality
- Process patient registrations and update personal information as required
- Handle incoming and outgoing correspondence
- Assist with administrative tasks such as filing, scanning, and data entry

Essential Skills and experience

-

Previous I.T skills and experience and proficient in using office software such as Microsoft Office Suite
- Previous experience in an office or administrative role is essential
- Excellent communication skills, both verbal and written
- Strong organisational skills with attention to detail
- Ability to multitask and work well under pressure

Desirable

-

Previous GP practice or healthcare administration

The practice is a fast-paced environment, where attention to detail, multi-tasking and excellent patient service is required.

The role can be challenging at times, and we are looking for staff who can offer our patients an empathetic, professional service and have a resilient, friendly nature

If you are a proactive individual with a passion for patient care and possess the necessary administrative skills, we invite you to apply for this rewarding Medical Receptionist position.

Pension

On site parking

Full training, support & guidance will be given to all candidates

Job Types: Part-time, Permanent

Schedule:

Thursday and Friday
Experience:

Data entry: 3 years (preferred) Organisational skills: 3 years (preferred) Customer service: 3 years (preferred) Administrative experience: 3 years (preferred)
Work Location: In person

Application deadline: 19/09/2025

Reference ID: SEP 25

Application settings

Application method

Email

Require CV

Yes

Application updates

Elaine.Lloyd3@wales.nhs.uk
Candidates contact you (email)

Yes, at email address provided
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Job Types: Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 15 per week

Benefits:

Company pension On-site parking
Work Location: In person