Job Description

Job description

Cardigan Health Centre is looking to employ 2 Medical Receptionists/Administrators to cover maternity leave for 6-12 months, with the possibility of becoming permanent.

You will need to be flexible to work on a rota system, between the hours of 8.00 am and 6.45 pm, Mon - Fri.

You must be able to commit to the rota system between those times and must be willing to work overtime on occasions to cover annual leave/sickness

Please note: The position is fixed at 5 days a week (Mon-Fri) at 5 hours per day. We are unable to offer more/less hours over fewer days. However, there is the opportunity for occasional overtime, when required.

_

Previous applicants need not apply_

*Job Role

The position involves working in a busy team environment undertaking telephone work and carrying out various administrative duties. Duties will include dealing with patients over the phone and face to face, liaising with GP's and other healthcare professionals and undertaking a wide variety of daily administrative tasks in order to ensure the smooth running of all departments across the Practice. A commitment to adhering to strict confidentiality protocols is essential.

*Person Specification

Candidates should, ideally, have worked in a similar role within the medical industry and must possess strong interpersonal and customer service skills. The ideal candidate will have the proven ability to undertake multiple tasks under pressure and possess an excellent telephone manner. Good communication skills and an ability to record detail accurately are also essential. The ability to speak Welsh is desirable, although not essential.

*Prospective candidates will need to demonstrate the following:

Good organisation and ability to prioritise effectively
Self-motivation and commitment to a busy role
A can-do attitude
Strong IT skills including Word and Outlook
Smart and presentable appearance
A calm and professional manner and an adaptable approach to work
Ability to deal with a wide range of people in sometimes demanding and emotionally difficult situations
Ability to listen carefully, understand patient requirements quickly and record accurately
Good team ethos and a commitment to working effectively as part of a wider multi-disciplinary team
Adherence to strict codes of confidentiality at all times

Please forward a CV and covering letter via email, or alternatively you can post / drop one in to the surgery, for the attention of Lisa Owen (Operations Manager) or Deborah Thornton-Smith (Business Manager) at:

Canolfan Iechyd Aberteifi, Canolfan Integredig Aberteifi, Aberteifi, SA43 1JX

Cardigan Health Centre, Cardigan Integrated Care Centre, Cardigan, SA43 1JX

Job Types: Part-time, Temporary, Temp to perm
Contract length: 6-12 months

Pay: 12.30 per hour

Expected hours: 25 per week

Benefits:

Company pension Employee discount Free parking On-site parking
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 25/07/2025
Expected start date: 01/08/2025