We are seeking a dedicated and organised Medical Secretary / Administration Clerk to join our healthcare team. The ideal candidate will possess strong administrative and secretarial skills and the ability to multitask effectively in a fast-paced environment. This role is essential in ensuring the smooth operation of our medical practice, providing support to both medical staff and patients.
Duties
Assist with the preparation of medical documents and correspondence, including letters, reports and patient referrals
Maintain accurate patient records and ensure confidentiality is upheld
Manage the administration of patient registrations, private reports and insurance information efficiently
Manage patient appointments, ensuring an efficient scheduling system is maintained
Handle incoming calls and respond to enquiries in a professional manner
Coordinate communication between patients and healthcare providers, ensuring timely follow-up on queries
Communicate and liaise with external professionals as required
Assist in the coordination of office activities and maintain a clean, organised workspace
Collaborate with medical staff to facilitate effective communication within the practice
Handle correspondence including emails, postal mail and monthly data submissions
Experience
Previous office experience is essential, with a preference for candidates who have worked in a medical or healthcare setting
Excellent verbal and written communication skills
Strong attention to detail with the ability to work accurately and methodically
Ability to work collaboratively and build strong working relationships, both internally and with external professionals
Proficient in using office software such as word processing and spreadsheets
Technically astute with the ability to grasp new software / applications easily
Ability to multitask effectively in a fast-paced environment while maintaining professionalism
Strong organisational skills with the ability to prioritise tasks effectively
A compassionate approach towards patients, demonstrating empathy and understanding at all times.
Join our team and contribute to providing exceptional care within our community. We look forward to welcoming a proactive individual who thrives in an administrative role within the healthcare sector.
Job Types: Part-time, Fixed term contract
Contract length: 12 months
Pay: 12.33-12.82 per hour
Expected hours: 22.5 per week
Benefits:
Company pension
On-site parking
Work Location: In person
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