Job Description

An exciting opportunity has arisen for an enthusiastic and highly driven individual to join our innovative, well established and friendly team at Adelaide Family Practice.
This is a permanent full time position working 37.5 hours a week Monday-Friday.
We are looking for a professional, highly organised, experienced, friendly, forward thinking and versatile medical secretary to join our hard working and dedicated team.
The individual will need to have excellent communication and interpersonal skills and can form excellent working relationships.
The individual will also need to be able to produce work of a high standard and work effectively and efficiently in a fast paced environment whilst remaining calm under pressure.
Main duties of the job
To provide an efficient secretarial service to the GP's and the wider team.
Confidentiality of information is maintained at all times and in line with GDPR and NHS standards.
Provide excellent patient care to the highest of standards.
Ensure the professional image of Adelaide Family Practice is always maintained.
About us
Adelaide Family Practice is a friendly, well established and well respected training practice, currently working across three sites.
Our well established and well respected practice is currently running across three sites.
The successful candidate will be expected to work between our three sites which are: Elizabeth Street Surgery, Gorton Street Surgery and Harris Medical Centre. We are temporarily working from Elizabeth Street and Gorton Street until our new build on Adelaide Street is ready.
We are a large practice with over 15,000 patients, supported by a very experienced, hardworking and dedicated team.
The team includes doctors, advanced nurse practitioners, pharmacists, pharmacy technicians, physician associates, physiotherapists, care co-ordinators, social prescribers, practice nurses, paramedics, mental health practitioners, health and wellbeing coaches, nurse associates, assistant practitioners, health care assistants and a large reception and administrative team.
We pride ourselves on being a training practice supporting GP trainees, medical students etc.
We are looking for a Medical Secretary who is flexible, hardworking and who strives to ensure that patients receive the best care possible.
We offer a supportive work environment where health and wellbeing is a priority.
Details
Date posted
24 May 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2084-25-0009
Job locations
Harris Medical Centre
25 Kentmere Drive
Blackpool
FY44TW
Gorton Street Surgery
Gorton Street
Blackpool
FY1 3JW
Elizabeth Street Surgery
61 Elizabeth Street
Blackpool
FY1 3JG
Job description
Job responsibilities

• Assist the Doctors and the wider team with clerical and administrative duties
• Managing inbound and outbound patients referrals
• Have a good understanding of medical terminology
• Typing and processing letters and reports
• Managing incoming emails
• Sorting mail
• Scanning patient related documentation and attaching scanned documents to patients records
• Inputting data onto patients records
• Coding
• Make appointments as required
• Liaise and arrange meetings (to include the booking of rooms) as required and to attend various meetings including clinical, operational, palliative, safeguarding etc and to take minutes during the meetings
• Retrieve medical records and complete medical/insurance requests
• Summarising of patient records
• Type invoices where required
• Deal with patient enquiries in a timely manner
• Preform and action administrative tasks as requested
• Processing requests for information i.e. subject access requests (SARS) Insurance and solicitors letters and A DVLA in a timely manner
• File patient records and correspondence onto patient medical records
• Receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications, taking messages and dealing with appropriate queries
• Maintain the EMIS clinic system in an accurate and secure manner
• Assist with the gathering of statistics and information when required
• Maintain adequate supplies of office stationery
• Receive and dispatch mail.

• Essential
• Compassionate
• Caring
• Understanding
• Good listener
• Polite
• Resilient
• Reliable
• Trustworthy
• Resourceful
• Self motivated and proactive
• Hard working and conscientious
• Innovative with enthusiasm and drive
• Flexible and cooperative
• Can do attitude
• Confident and assertive
• Professional and approachable
• A team player

• Assist the Doctors and the wider team with clerical and administrative duties
• Managing inbound and outbound patients referrals
• Have a good understanding of medical terminology
• Typing and processing letters and reports
• Managing incoming emails
• Sorting mail
• Scanning patient related documentation and attaching scanned documents to patients records
• Inputting data onto patients records
• Coding
• Make appointments as required
• Liaise and arrange meetings (to include the booking of rooms) as required and to attend various meetings including clinical, operational, palliative, safeguarding etc and to take minutes during the meetings
• Retrieve medical records and complete medical/insurance requests
• Summarising of patient records
• Type invoices where required
• Deal with patient enquiries in a timely manner
• Preform and action administrative tasks as requested
• Processing requests for information i.e. subject access requests (SARS) Insurance and solicitors letters and A DVLA in a timely manner
• File patient records and correspondence onto patient medical records
• Receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications, taking messages and dealing with appropriate queries
• Maintain the EMIS clinic system in an accurate and secure manner
• Assist with the gathering of statistics and information when required
• Maintain adequate supplies of office stationery
• Receive and dispatch mail.

• Essential
• Compassionate
• Caring
• Understanding
• Good listener
• Polite
• Resilient
• Reliable
• Trustworthy
• Resourceful
• Self motivated and proactive
• Hard working and conscientious
• Innovative with enthusiasm and drive
• Flexible and cooperative
• Can do attitude
• Confident and assertive
• Professional and approachable
• A team player

• A good standard of education with excellent literacy and numeracy skills

• Educated to degree level
• AMSPAR qualification
• NVQ Level 3 in Health and Social Care
• NVQ Level 3 Business and Administration

• A good standard of education with excellent literacy and numeracy skills

• Educated to degree level
• AMSPAR qualification
• NVQ Level 3 in Health and Social Care
• NVQ Level 3 Business and Administration