Job Description

Medical Secretary

An exciting opportunity has arisen to join our friendly, established team at Tayside Complete Health.

The ideal candidate must have excellent interpersonal and organisational skills. The ability to touch type as with experience of audio typing is

essential.

This is a fast paced, agile working environment therefore, a calm efficient manner is vital as are exemplary communication skills (verbal and written).

You will have proven ability in using your own initiative, working with confidential and highly sensitive information, showing attention to detail and the ability to work accurately, whilst understanding the importance of adhering to policies and procedure.

Main duties and responsibilities

Using Microsoft Office application, produce clinical correspondences with audio transcription.

To include communication to General Practitioners and other health professionals, clinical letters, notes and discharge summaries.

Respond to telephone calls or Emails from sometimes anxious and distressed patients, taking messages and resolving problems when possible, in a professional and competent manner

Ensure all queries from colleagues and external organisations are dealt with quickly and effectively, producing file notes as necessary.

Ensure the smooth running of the office/team including the assessment of priorities and the initiation of preparatory action as appropriate

File results, letters and various other documentation in medical notes

Ensure shared knowledge within the team

Contribute to ongoing projects as required

Assist in the coordination of the Typing teams' workload , ensuring appropriate communication both within and outside the department.

Manage multiple tasks ensuring deadlines are met.

Communicate appropriately with a range of people at different levels of the organisation.

To adhere to agreed policies, procedures and protocols.

Personal characteristics

work accurately and methodically meet deadlines strong attention to detail work in a team but use their own initiative work with all types of people be helpful and reassuring if dealing with patients and their families be flexible, self-motivated and work with minimum supervision

Skills required

excellent keyboard skills IT skills sound knowledge of Medical Terminology high standard of spelling and grammar organisational skills
Job Types: Part-time, Permanent

Pay: 14.50 per hour

Expected hours: 27 per week

Benefits:

Company pension
Schedule:

Monday to Friday
Work Location: In person