Job Description

Post title:

Medical Secretary Contract length: Full-time Hours of work: 30-37.5 per week Renumeration: 12.80 per hour Line manager: Practice Business Manager Location: Lister Medical Centre Job summary: We are looking for an enthusiastic and self-motivated Medical Secretary to join our friendly practice team. The ideal candidate would have experience of using SystmOne, good sound knowledge of medical terminology, and have worked as a Medical Secretary within the NHS. You must be accurate, have good communication skills, be a team player, and also be able to work flexibly in the absence of colleagues. Job responsibilities: 1.



Processing of task requests received from All Staff including GPs & Clinical Staff- examples include: - 2ww-CWT, urgent and routine referral - Pathology requests-results - Community referrals - ADHD-ASD referral - Advice & Guidance Requests - Private Referral Requests 2. Ensuring all referrals are processed in a timely manner as per practice guidelines 3. Using Accurx triage system to process requests received 4. Daily checks of choose & book work lists on e-referral system: - Rejected referrals - Further information required - Check advice & guidance replies update GP-clinician 5.



Workflow document management action requests received 6. Dictation using Lexacom system 7. Receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. 8.



Processing external safeguarding requests 9. Actioning notification of Death and Coroners requests 10. Action emails in Secretary's and Practice inbox 11. Liaising with consultants and their secretarial teams 12.



Provide cover for members of the secretarial team during periods of sickness and annual leave. 13. Work closely with other departments to ensure the best care for the patient