Job Description

Overview

We are seeking a dedicated and organised Medical Secretary to join Hedena Health.

Primary Objective

To provide secretarial and administrative support to all members of the practice teams at Hedena Health including Branch Surgeries and to co-ordinate and maintain an effective and efficient referral service to support patients and the clinical team.

Main Duties and Responsibilities

Lexacom transcription (audio typing of referrals, patient letters, medical reports, coroner reports, solicitor reports, retinal screening) Secretaries EMIS Patient Tasks Secretaries Outlook Emails Secretaries Docman Workflow Process NHS e-referrals (choose and book) to facilitate patient secondary care appointments + advice and guidance with specialities ie ENT Berkshire, Rheumatology, Dermatology, Endocrinology etc Ensure referral read codes are added to patient referrals on EMIS and link document Telephone liaison, responding to patient and secondary care services relating to referrals Process Email advice and monitor responses, ensuring data filed to patient notes Manage referral templates/proformas, ensuring completed correctly by clinicians Chase up missing reports, secondary care correspondence, results of investigations, and appointments relating to patient referrals Manage NHS Right to Choose Referrals for ADHD and Autism assessments Casenotes access requests for clinical and non-clinical staff and assist with access to missing data for clinical staff Manage NHS e-referrals work list (cancelled/rejected appointments/outstanding letters/triage responses/2ww reports/Advice & Guidance requests and responses) Upload digital photos relating to referrals/emails for advice to patient notes Scan documents to patient notes to accompany patient letters(ad-hoc) AccuRx triage, adding contact details for service providers and action secretaries inbox from triage ICE - community phlebotomy referrals, check requests & hospital appointments EMIS appointments - patient appts + adding to Acute Triage & Pharmacist triage EMIS 'All Records View' outside organisation information tracking of consultations/corres Cerner Portal - hospital appointments/correspondence/investigations Minute clinical meetings as required [Palliative Care] Bereavement Protocol - secretaries

Other

Log all outgoing correspondence managed by secretarial team on Excel spreadsheet Upload referral data to AccuRx and Practice Index (practice intranet) Contacts - update contacts on excel spreadsheet and AccuRx Filing, Photocopying and file management Any other task reasonably delegated and considered appropriate to the post.
Job Types: Part-time, Permanent

Expected hours: No less than 20 per week

Benefits:

Company pension Employee discount On-site parking
Schedule:

Monday to Friday
Work Location: In person

Reference ID: Medical Secretary