Provide high-quality secretarial support to GPs and clinicians, including audio typing, referrals, and medical correspondence. Manage and coordinate private medical work, including insurance reports, medical forms, and other non-NHS requests. Liaise with patients, insurers, and external organisations to ensure timely completion of private work. Track, log, and monitor private work for billing and audit purposes.
Create and maintain templates within SystmOne to support efficient clinical and administrative workflows. Run and design searches in SystmOne to support audits, data quality improvement, and reporting. Assist with administrative audits and data analysis to support practice performance and compliance. Manage incoming and outgoing correspondence using Docman and other digital systems.
Communicate effectively with hospital departments, community services, and other healthcare providers. Maintain confidentiality and adhere to GDPR and information governance policies at all times. Provide general administrative support as required to ensure smooth and efficient practice operations.
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