Priory Hospital Wokingis looking to recruit a Medical Secretary to join the team. This is a part time 30 hoursrole.
Priory Hospital Woking provides leading inpatient and outpatient care for mental health and addiction. We treat a range of conditions, including addiction, depression and offer private autism assessments and support for adults. Specialist eating disorder treatment is also available nearby at Life Works.
What you'll be doing
You'll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn't involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.Provide efficient and effective administrative support to the hospital and particularly the medical team. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate. You will also be required to liaise with other Priory Healthcare sites and departments, Insurers, GPs and Commissioners regarding specific patient details and invoicing.
To provide cross cover within specified Medical Secretaries teams, as assigned by your line manager.
Provide exceptional customer service to our patients, ensuring a positive customer experience.
You will be required to accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital. Independent Consultant Time is designated as time you spend completing tasks assigned to you by a Consultant.
You can find additional information in the attached job description.
What you'll bring to the role
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.
The ideal candidate possesses excellent computer and Microsoft Office skills and is proficient in audio-typing. An understanding of medical terminology is essential, along with a passion for delivering a high-quality service to the hospital. Strong organisational skills and the ability to prioritise workload are key, as is a keen eye for detail and a commitment to accuracy. The candidate must be a team player who values confidentiality and demonstrates a high level of integrity. Experience in administrative, customer service, clinical, or similar roles is important, particularly within a team environment where shared responsibilities ensure smooth departmental operations. While much of the work follows established procedures, the role also requires adaptability and problem-solving, especially when interacting with patients and their families. Overall, the candidate should be dedicated to making a real and lasting difference for everyone they support.
For more information about the role, you can email MeganFlaherty@priorygroup.com
What we will give you in return
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.Free on-site parking
Supplemented meals
25 days annual leave plus bank holidays
Birthday Holiday - your birthday as an extra days annual leave
Enhanced maternity pay
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. In such cases, adverts should be closed immediately, and remaining applicants informed of the reason.
About Priory
Priory is the leading independent provider of mental health and adult social care in the UK. We support 26,000 people a year to move towards a healthier future so they can live their lives as fully and independently as possible. We treat more than 70 conditions, including depression, anxiety, addictions and eating disorders, as well as children's mental health, across our nationwide network of sites. We also support autistic adults and adults with a learning disability, Prader-Willi Syndrome and brain injuries, as well as older people, within specialist residential care and supported living facilities.
With over 13,000 colleagues working at Priory, we have a long and prestigious history, and an unrivalled reputation for making a real and lasting difference to the lives of every individual in our care.
Priory is part of MEDIAN Group, a leading pan-European provider of mental health, specialist care and rehabilitation services, focussed on restoring quality of life through effective, evidenced and data-driven care.
Priory is committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, read more here.
All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.
We kindly request that recruitment agencies do not contact us regarding this vacancy. Should we require assistance, we will reach out directly to our 'PSL'
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