Job Description

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About the Role

The Pall Mall Surgery has an opportunity for a medical secretary to join their team on a part-time basis, for 12 hours per week on Monday and Fridays days.



With the increasing use of technology in general practice, medical secretaries are playing an increasingly important role in managing patient information and ensuring that healthcare providers have access to the data they need to deliver high-quality care.

The main responsibilities of the role include:
Providing a full secretarial service including the typing of letters, reports, patient referrals, meeting minutes, memorandums, etc. Handling queries regarding hospital appointments and treatments. Designing template letters and forms for use throughout the practice.
Maintaining the clinical system, in an accurate and secure manner.
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About the Candidate

We would welcome applications from those with the following skills and experience:
Experience in primary care desirable. Audio- and touch-typing skills. Strong administrative experience and good organisation skills. Sound knowledge of medical terminology. Excellent general IT skills including MS Office and experience of working with a clinical system. Experience in read-coding and work-flowing clinical documentation. Excellent communication skills. Understanding of the need to maintain confidentiality and data security, at all times. Ability to multi-task and to work accurately under pressure.
Ability to work as part of a team, as well as independently.
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About Us

The Pall Mall Surgery is a large, modern GMS training practice operating from a contemporary health centre in Leigh On Sea which in 2022 was voted the best place to live in Essex. The town has excellent transport links, with two separate train lines into London. The practice is popular in its locality and supports 21,500 patients from birth to end-of-life care. We are proud to hold our CQC rating of 'Good' in all areas. We are looking for an outstanding individual to join our wonderful team, to share knowledge and experience.



The practice shares a wealth of experience from GPs, physician associates, nurse practitioners, frailty team, ECPs, nurses, associate practitioners, HCAs and our phlebotomists. We also have a large, knowledgeable administration team, who work closely with our clinical team providing excellent patient care, along with a dedicated and supportive work environment. We are inclusive of ideas, which makes working here enjoyable and fulfilling.



We operate a total triage system at the surgery, which enables us to make quick decisions about patient care and outcomes, ensuring the most appropriate appointment is given to each patient based on symptoms. We offer face-to-face (15-minute) appointments and telephone consultations (10 minutes).


If you are interested in joining us, please feel free to contact our Operations Manager Ellie White ellie.white2@nhs.net


+ NHS Pension Scheme + Annual Leave: minimum 25 days FTE

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.