Job Description

A fantastic opportunity to join a leading Primary Care Network in Milton Keynes, looking to welcome a Medical Secretary to the team.

This is an ideal role for someone with previous Medical Secretary or PA experience, and strong organisational and administrative skills.

You will be handling sensitive medical information, so a caring communication style is essential.

Salary and Benefits

12.21 per hour An excellent NHS pension scheme A minimum 25 days annual leave (pro-rata'd), plus bank holidays, increasing to 33 days with length of service NHS Discounts with a massive number of retailers (with a Bluelight card) Wellbeing resources available free to all staff

Shift Pattern

Conversations around flexible working and compressed hours are encouraged.

This vacancy is for 27.5 hours per week, working 12pm-5:30pm, Monday-Friday.

Job Summary

Your key responsibilities will include reading patient related correspondence, identifying relevant clinical information and updating patient notes.

You will also be providing general secretarial support to our practice and business managers, GPs and health professionals.

You will be handling sensitive medical information, so a caring customer service communication style is essential.

Likewise you will be expected to treat all patients (& colleagues) with dignity and respect at all times and last, but by no means least, maintain the utmost levels of professionalism and confidentiality at all times.

Main Responsibilities

Handling referrals on a day-to-day basis Management of the referral link between primary and secondary care Dealing with email and telephone queries from patients & colleagues Inputting data into patient records daily Assisting the Back Office team with any other duties required

To be successful in this role, you will need

Great attention to detail Strong written and verbal communication skills Competent typing and listening skills The ability to manage a heavy workload in a fast-paced environment

About the Candidate

Attention to detail, a willingness to learn and a commitment to providing high quality patient services are essential in this role.

If you're passionate about making a positive impact on patients' lives and are ready to contribute to a hardworking, collaborative administrative team, we encourage you to apply.

Essential Criteria

Experience within clinical/healthcare admin, or as a PA Exceptional organisational and prioritising skills, combined with top level attention to detail Strong literacy and computer skills Grade C or above in GCSE Maths & English (or equivalent)

Desirable Criteria

Experience working with variable stakeholders Experience working within a team Experience with electronic dictation Knowledge of medical terminology Experience with clinical IT systems

About Us

Working hand in hand with Watling Street Practice, Watling Street PCN supports our three practice sites in Stony Stratford, Shenley Church End and Great Holm, with a head office function based in Kiln Farm.

We are a forward thinking PCN in Milton Keynes, with a progressive and compassionate approach to primary care.

As home to multi-disciplined teams of GPs, Nurses, HCAs and administrative staff, we have a flexible and supportive attitude where we encourage you to grow in a safe environment.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Your Privacy

Please refer to our Job Applicant Privacy Policy for information on how we handle and protect your personal data: https://www.watlingstreetpcn.co.uk/job-applicant-privacy-policy

Job Type: Part-time

Pay: 12.21 per hour

Expected hours: 27.5 per week

Benefits:

Bereavement leave Company pension Free flu jabs Free parking Health & wellbeing programme On-site parking Referral programme Sick pay Store discount
Schedule:

Monday to Friday
Education:

GCSE or equivalent (required)
Experience:

clinical/healthcare admin: 1 year (preferred) PA: 1 year (preferred)
Work Location: In person