Job Description

Shore Medical is a GP Super Partnership with 6 practices across Poole and Bournemouth. We aspire to offer exceptional care to our 58,000 patients and are innovative in our approach to developing new teams and pathways to ever improve how general practice is delivered.

We have a friendly and supportive team of more than 200 staff, with over 40 GPs, Pharmacists, Paramedics, Nurses, Mental Health specialists and our range of administrative staff.

The Practices in the Partnership are:

Lilliput Surgery Poole Road Medical Centre Wessex Road Surgery Heatherview Medical Centre Fernside Surgery Parkstone Tower Practice
Situated in beautiful Dorset with the prestigious Blue Flag beaches of Bournemouth and Sandbanks, the Jurassic coastline and a wealth of attractions and countryside to visit we are lucky to be in such a fantastic area.

The Opportunity

We are seeking an experienced

Medical Secretary

to provide a high-quality administrative service to GPs across Shore Medical. This role is responsible for providing accurate, efficient and punctual medical secretarial and administrative support to Partners, GPs, Registrars and Practice Nurses.

The duration of the role is for 10 months starting in September, working 30 hours per week

based at our Heatherview Medical Centre

.

Hours of work

- Monday to Friday (9am -3pm/11am - 5pm). Shift patterns may be negotiable - to be discussed at interview

The successful post holder will undertake

a Standard DBS check and be subject to pre-employment checks.

Job responsibilities:

To provide a high quality secretarial/ administration service to the Practice and Patients. Efficient, fast and accurate, processing and prioritising of referral letters, from both NHS e-Referrals and the private sector, using a digital dictation system. Reconciling transcriptions on return from the external audio transcription provider. Effectively operate the e-Referrals computer system including requesting e-Referral appointments and monitoring e-Referral status. Update patient records in a timely and accurate manner. Reconciliation of medical notes for new patients including summarising and coding. Coding of any incoming Safeguarding documents Keep GPs informed of updates as necessary. Deal with patient queries regarding referrals, including e-Referrals.
This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with the manager.

Experience:

Previous experience in a similar Medical Secretarial role Proven experience in handling confidential information Proficient at audio typing Strong communication skills both written and verbal High levels of attention to detail Proven organisational and time management skills Experienced in handling confidential and sensitive information Competent in the use of a range of software including Microsoft Word, Excel, Outlook Proven organisational and time management skills Minimum GCSE English and Maths or equivalent

We offer:

Competitive salary Friendly and supportive working environment Continuous CPD NHS Pension Scheme with Life Insurance Competitive holiday entitlement scheme Cycle to work scheme
This job advert may close early if sufficient applications have been received.

If you have not heard from us within 21 days of the closing date, we regret that your application has been unsuccessful this time.

Equality and Diversity:

Shore Medical is committed to developing, supporting and sustaining a diverse workforce, representative of the community it serves, through the creation of a work environment where staff are able to do their jobs to the best of their abilities without having to face discrimination or harassment.

All employees

have a responsibility to ensure that they understand the standards expected and that they promote and adhere to the policies and measures adopted by the practice.

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Equal Opportunity

Shore Medical Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, marriage or civil partnership status, gender, gender expression or gender identity, disability, race or ethnicity, religion or belief, sexual orientation or veteran status.

Asylum and Immigration Act 1996

All applicants will be asked to provide the required documented evidence of eligibility to live and work in the UK. In completing this application, you are giving Shore Medical Group permission to contact the Home Office/UKBA to establish your immigration status and eligibility to work at Shore Medical Group.

Job Type: Fixed term contract
Contract length: 10 months

Pay: 12.60 per hour

Expected hours: 30 per week

Schedule:

Monday to Friday
Work Location: In person

Expected start date: 01/09/2025