Job Description

Permanent | 15hrs per week



An exciting opportunity has arisen to join the PSU/Urology Secretarial Team within the Surgery and Critical Care Group at Sheffield Children's.



You will deliver administrative support to the clinical team, serving as an important liaison between the Trust, patients, GPs, and healthcare professionals. Responsibilities include managing correspondence, updating patient records, coordinating investigations, booking appointments, preparing medical documents, and supporting meetings and training for new colleagues.

About You:

You will be comfortable engaging with others in verbal and written formats, understand patient confidentiality requirements, and be proficient in IT systems and office software.



If you are conscientious and committed to providing great administrative support, we would love to hear from you!



Reporting into the Service Coordinator, your responsibilities will include:



Provide efficient administrative support to the clinical team



Manage incoming mail and action on correspondence



Respond to enquiries from patients, GPs, consultants, and external bodies



Update patient records, ensuring accuracy



Type medical correspondence, clinic letters and medico-legal reports



Coordinate investigations and follow-up work for the clinical team, presenting results to clinical staff



Help with meetings, including minute-taking and providing administrative support



Help prepare medical documents such as discharge summaries and ensure appropriate documentation storage



Support inductions for new colleagues, allocate tasks to support staff, and arrange necessary resources like interpreters

At Sheffield Children's, our purpose is clear:

to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.



We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.



We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.



Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.



As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.



We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.



For more information on the main responsibilities for this post, please refer to the job description and person specification.



Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is 12.60 per hour.



Diversity Statement



At Sheffield Children's, we are committed to creating an inclusive environment that celebrates diversity and supports everyone's success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.



Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, we're building a workplace where everyone belongs.



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