To provide comprehensive secretarial support to the medical and nursing staff. The job will involve prioritisation of work, booking outpatient appointments via e-referral, answering telephone queries, typing and liaising with GP Practices. Effective management of outpatient and inpatient waiting lists including compliance with the Patient Access Policy and NHS targets to ensure waiting time standards are achieved, taking into account clinical priority. Monitoring and management of incomplete pathways.
Possession of audio transcription, GCSE English (Grade C or above) or equivalent is essential. Possession of an AMSPAR Diploma or equivalent would be a distinct advantage and proficient in the use of Microsoft Office. Informal enquiries to: Kellie Smith, Operational Services Manager, Heart Centre, University Hospital of North Midlands, TEL: 01782 675081
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