Job Description

We have an exciting opportunity to join our Medical Secretary Team on a Part-Time basis for 28 hours per week for a fixed term until 31st December. The working pattern is Monday to Wednesday but there is some flexibility to change this.
We are looking for someone who:
Has experience of working in general practice and has experience of the secretarial role.
Is friendly, polite and confident.
Can communicate effectively and has good interpersonal skills.
Has good attention to detail.
Is a team player.
Has the ability to work accurately under pressure.
Main duties of the job
Providing an efficient audio and copy typing service for GPs and health professionals which includes the typing of letters, reports, patient referrals, minutes, etc. in an accurate and quality manner.
Liaising with clinicians, administration staff, secondary care clinicians and their secretaries, patients, and other external organisations
Actioning all incoming email and all administrative queries as necessary and ensuring referrals are processed efficiently
Monitor daily tasks ensuring the workload is prioritised throughout the day
Supporting all clinical staff with general administrative tasks as requested
About us
Measham Medical Unit is a friendly, forward thinking and supportive GP practice based on the outskirts of North West Leicestershire, providing services to patients in North West Leicestershire, Staffordshire, Derbyshire and Warwickshire.
We have a comprehensive mutli-disciplinary team including GPs Clinical Pharmacists, Pharmacy Technician, Advanced Nurse Practitioner,Paramedic, Physicians Associates, First Contact Practitioner, Practice Nurses, Health Care Assistants and a Mental Health Facilitator.
The Partners are friendly and supportive and are supported by awell-established and cohesive Management Team, including a dedicated Office Manager.
Although we are a large practice, we have a friendly and informal atmosphere that encourages collaborative care for our patients and a nice working environment for our team.
Our in-house dispensary provides dispensing services to around half of our patient population and operates a delivery service.
We are proud to have our own patient transport operated solely for our patients and supported by a local charity.
We encourage early applications as we will close the vacancy if we receive a large number of applications.
Date posted
20 March 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
8 months
Working pattern
Part-time
Reference number
A5155-25-0003
Job locations
Measham Medical Unit
High Street
Measham
Swadlincote
Derbyshire
DE12 7HR
Job description
Job responsibilities
The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
To provide an efficient audio, copy typing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, etc. in an accurate and quality manner.
To liaise with clinicians, administration staff, secondary care clinicians and their secretaries, patients, and other external organisations, actioning all incoming email and all administrative queries as necessary and ensuring referrals are processed efficiently.
Maintaining an accurate referrals database.
Managing all enquiries in an effective manner.
Actioning all incoming email into the secretary specific email account.
Monitor daily tasks ensuring the workload is prioritised throughout the day.
Scanning patient related documentation and attaching scanned documents to patients healthcare records.
Inputting data into the patients healthcare records as necessary.
Processing referrals using both the electronic referral system (ERS) and manual systems.
Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms.
Raising invoices for the above and chasing payment as required.
Coding data on the clinical IT system (SystmOne).
Answering incoming phone calls, transferring calls, or dealing with the callers request appropriately.
Managing all administrative queries as necessary.
Carrying out system searches as requested.
To maintain confidentiality of patient information at all times.
Maintaining a clean, tidy, effective working area at all times.
Supporting all clinical staff with general administrative tasks as requested.
To support the Business Manager with clerical and administrative duties.
To provide cover for members of the secretarial team during periods of sickness and annual leave. Job description
Job responsibilities
The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
To provide an efficient audio, copy typing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, etc. in an accurate and quality manner.
To liaise with clinicians, administration staff, secondary care clinicians and their secretaries, patients, and other external organisations, actioning all incoming email and all administrative queries as necessary and ensuring referrals are processed efficiently.
Maintaining an accurate referrals database.
Managing all enquiries in an effective manner.
Actioning all incoming email into the secretary specific email account.
Monitor daily tasks ensuring the workload is prioritised throughout the day.
Scanning patient related documentation and attaching scanned documents to patients healthcare records.
Inputting data into the patients healthcare records as necessary.
Processing referrals using both the electronic referral system (ERS) and manual systems.
Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms.
Raising invoices for the above and chasing payment as required.
Coding data on the clinical IT system (SystmOne).
Answering incoming phone calls, transferring calls, or dealing with the callers request appropriately.
Managing all administrative queries as necessary.
Carrying out system searches as requested.
To maintain confidentiality of patient information at all times.
Maintaining a clean, tidy, effective working area at all times.
Supporting all clinical staff with general administrative tasks as requested.
To support the Business Manager with clerical and administrative duties.
To provide cover for members of the secretarial team during periods of sickness and annual leave.
Person Specification
Qualifications
Essential

• Educated to GCSE in Mathematics and English (C or above)

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (planning and organising)
• Ability to work as a team member and independently following own initiative
• Good interpersonal skills
• Problem solving and analytical skills

• Experience in using SystmOne

• Experience of working within general practice
• Experience of administrative duties
• Knowledge of Medical terminology

• Experience of working in a healthcare setting as a medical secretary
• Experience of audiotyping

• Polite and confident
• Flexible and cooperative
• Motivated
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

• Educated to GCSE in Mathematics and English (C or above)

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (planning and organising)
• Ability to work as a team member and independently following own initiative
• Good interpersonal skills
• Problem solving and analytical skills

• Experience in using SystmOne

• Experience of working within general practice
• Experience of administrative duties
• Knowledge of Medical terminology

• Experience of working in a healthcare setting as a medical secretary
• Experience of audiotyping

• Polite and confident
• Flexible and cooperative
• Motivated
• Sensitive and empathetic in distressing situations
• Ability to work under pressure