Job Description

Medical Secretary

:

High Street Surgery is seeking 1 part-time experienced medical secretary

to support the day-to-day operations of our practice. This role is purely secretarial and includes managing referrals, letters and emails from the clinicians and secondary care. The person will be responsible for referrals on the eRS portal and providing administrative support to our secretarial team. The ideal candidate will have a passion for helping others and a desire to work in a fast-paced, pressured environment. Experience in primary care and SystmOne is desirable; medical terminology is essential to help patients to access the right services in secondary care, keeping health records accurate and up-to-date, and ensure that all referrals are well-managed.

The main responsibilities of the role include:

ensure referrals are done in a timely manner; sending patients their paperwork to book their own appointments at the hospital of their choice; ensuring patient records are updated with the correct information; dealing with requests from secondary care to complete and manage referrals advising patients of practice procedures; keeping 2WW register up to date ensuring worklists on eRs are kept accurate taking meeting minutes liaising with patients and providers listening to dictation and typing letters Working within an extremely busy team, you must be self motivated, and efficient. Managing high volumes of data and administration

We are looking for a 1 part-time person. However, due to the nature of the job we are unable to accommodate requests to work mornings/evenings only.

Please include a CV and a covering letter and complete all assessments in order for your application to be considered.*

Incomplete applications will NOT be considered.*

We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes:

Strong interpersonal skills; Excellent communication skills, with a clear and polite manner; Strong ability to multi-task and prioritize work load Ability to work independently and as a team member Ability to work in a confidential and discreet manner, respecting patients at all times; Being sensitive and empathic in distressing situations; Confidence to work as part of a team and ability to "think on your feet"; Strong IT and administration skills; Previous medical secretary experience is desirable.
Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

Ability to work in a team environment with cross-functional responsibilities Willingness to learn new technologies, software, and processes Strong organizational skills with the ability to prioritize tasks and meet deadlines Ability to work in a fast-paced environment with high volume of demands and competing priorities Ability to prioritize tasks based on urgency, complexity, and importance Ability to effectively communicate with external providers Experience working in an office setting where you will be required to perform essential duties of the job. This position requires regular attendance at work at our Cheshunt practice.
Job Types: Part-time, Permanent

Pay: From 12.21 per hour

Expected hours: 20 - 25 per week

Benefits:

Company pension Free flu jabs Free parking On-site parking
Schedule:

Monday to Friday
Education:

A-Level or equivalent (required)
Experience:

NHS Primary Care: 1 year (required) Secretarial: 1 year (required)
Language:

English (required)
Work Location: In person

Application deadline: 06/06/2025