Job Description

Practice Manager

Location: Bristol, Redland

Position: Full-time / Permanent

Salary: Competitive, based on experience +performance related bonus

We are seeking an experienced and highly organised Practice Manager to lead our busy and friendly team. This is a key leadership role, responsible for ensuring the smooth and efficient running of the practice while maintaining the highest standards of service for our patients and staff.

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Key Responsibilities:

Lead, motivate, and manage the practice team to ensure a positive and productive working environment.

Coordinate patient appointments, recalls, and the accurate updating of records.

Oversee and manage staff records, appraisals, and training needs.

Handle and resolve patient complaints professionally and efficiently.

Manage payroll and associated payments in a timely and accurate manner.

Develop and implement effective marketing strategies to support business growth and patient retention.

Produce and analyse monthly KPI reports, identifying trends and opportunities for improvement.

Ensure all administrative systems are maintained and operated effectively to support the smooth day-to-day running of the practice.

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Essential Skills & Experience:

Proven people management experience, with the ability to lead and inspire a team.

Excellent computer skills, including proficiency with practice management software and Microsoft Office.

Strong organisational and time management abilities - able to prioritise and manage multiple tasks effectively.

Demonstrated experience in marketing implementation and strategy development.

Analytical mindset, with experience producing and interpreting KPI reports.

Professional and confident communication skills, both written and verbal.

A proactive, efficient, and solutions-focused approach to work.

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Why Join Us?

We pride ourselves on providing exceptional patient care and fostering a supportive, collaborative team culture. This is an excellent opportunity for a motivated or experienced Practice Manager who is looking to make a real impact in a well-established and growing practice.

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To apply:

Please send your CV and a covering letter outlining your suitability for the role.

Job Types: Full-time, Part-time

Pay: 28,000.00-40,000.00 per year

Expected hours: 25 - 37 per week

Benefits:

Company pension Flexitime Work from home
Work Location: Hybrid remote in Bristol BS6 6RX