Job Description

Job Advert

How about joining us as a Meetings, Events, and Groups Support Consultant?

In this crucial role, you'll provide vital administrative support, handle incoming calls, and conduct quality checks to ensure every booking runs flawlessly.


If you're organised, detail-oriented and ready to make an impact in a fast-paced environment, we need you in our team!


Inntel has grown from a small family business to become the UK's largest independent meetings and travel management company. We've been selecting venues, managing events and arranging business travel and accommodation for our clients for over 40 years. But our culture has remained the same. We are a people-first company that prioritises the wellbeing of our teams above everything else.

Company Benefits

Flexible working Employer paid Health Cash Plan Generous annual leave allowance, increasing with length of service Extra time off to volunteer Lifestyle savings through our partner Vivup Salary sacrifice schemes Interest-free loans Professional training and development through the Skills Council and apprenticeship programme Employee assistance programme Mental health training for all employees Reward and recognition schemes Menopause policy in place Regular social events

Must Haves

Exceptional attention to detail. Methodical approach to work with great project and time management skills. Ability to raise questions to colleagues regarding their bookings. Commercial awareness. Ability to work independently, self-motivate and show good initiative. Communication skills, with an excellent telephone manner.

Main duties and responsibilities

Providing administrative support for incoming emails into the department, this could be loading a new meeting and event enquiry into our internal system or making sure the team receive communications from both clients and suppliers. This could also be managing queries and quality checking the enquiries that have come through via our online tools or processing amendments and cancellations on behalf of our clients. Answering all incoming calls to the department switchboard Quality checking our confirmations against SOP's and client contracts prior to confirming bookings Making sure that all financial information is correct in all bookings Quality control the booking contract processes we have in place


Ready to apply? Please submit your CV highlighting any relevant experience to be considered for this position.


We are an Equal Opportunities Employer and believe in hiring the best person for the job whoever they are, helping them thrive in their role and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please let us know.